INTRODUCTION
We are committed to protecting your privacy. This privacy policy (referred to as the “Policy”) explains how and for what purposes we use the information collected about you. Please read this Policy carefully.
CONTACTING US
If you would like to opt out of communications from us, you may do so by contacting us via email at ryde@foxproperty.co.uk or in writing to Fox & home Estate Agents 182 High Street Ryde Isle of Wight PO33 2PN.
WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?
Information you give us: The personal information that you give to us; either in our office, at your home or by email/phone, will be kept by us on computers and/or a paper file.
Information we collect about you: This is different to “information you give us” because it relates to technical data that we collect. We may collect technical information that has the potential to identify you, such as the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. We may also collect information about your visit, including the full uniform resource locators (URL) clickstream to, through and from our website (including date and time), searches made, page response times, download errors, length of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs), methods used to browse away from the page and any phone number used to call us.
Information we receive about you from third parties: We are also working closely with third parties (including, for example, social media platforms, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.
WHAT DO WE DO WITH YOUR PERSONAL DATA?
Main Uses of Your Data
This section of the Policy describes the things that we do with your data, which relate directly to your use of our website and services. We will use your information:
- to contact you regarding the buying or selling of property
WHO HAS ACCESS TO YOUR PERSONAL DATA?
We retain access to all personal information that we have collected from you or about you.
We have links to other websites from our website. We are not responsible for the content, security, privacy policies and practices of any other websites, even if you access them using links from our website or if you can access our website or use our services from them. We recommend that you check the policy of each website that you visit and make sure that you are comfortable with the terms of such policies before providing any personal information.
If our business is sold or merged, or if we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. We will make sure that any such transfer is done in a secure way.
If we offer or supply a service to you that is provided on our behalf by a third party we may have to pass your information to them in order to deliver the service. By giving us your details you consent to us providing your information to the third parties authorised by us to provide such services. We may also use third parties to provide services on our behalf which may include processing (but not using themselves) your information e.g. to complete partial addresses or to augment the information we hold about you. In either case, we will not pass your information to anyone who is not also subject to adequate privacy commitments in our contract with them and we will not allow the third party to use your information for marketing purposes without your consent.
We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law or to obtain professional advice. We will retain your information for as long as is reasonable and necessary and no longer than permitted by law.
WHERE DO WE STORE YOUR PERSONAL DATA?
The data that we collect from you is kept on our office computers and on paper files. By submitting your personal data to us, you agree to this storing or processing.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We follow strict security procedures to ensure that your personal information is not damaged, destroyed or disclosed to a third party without your permission and to prevent unauthorised access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access. If we are working with third parties, we will require them to have in place similar measures to protect your information.
Only employees who need access to your information to perform a specific job are granted access to personally identifiable information.
YOUR RIGHTS
You have the right to ask us not to process your personal data at any time.
You have the right to use our website without consenting to marketing and communication services that we provide. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing emailing us at ryde@foxproperty.co.uk or in writing to Fox & home Estate Agents 182 High Street Ryde Isle of Wight PO33 2PN
The Data Protection Act 1998 (DPA) gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA.
CHANGES TO THIS POLICY
Any changes we may make to this Policy in the future will be posted on our website and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to this Policy.